Return & Exchange Policy

Return Eligibility:

• Products must be returned within 7–30 days of receipt (adjust as needed).

• Items must be unused, in original packaging, and in the same condition as received.

How to Return:

1. Contact our customer service at [email/WhatsApp] to request a return.

2. Pack the item securely in its original packaging.

3. Ship the item back using the method provided by our support team.

Refunds:

• Once the item is received and inspected, we will issue a refund to your original payment method within 5–10 business days.

• Shipping fees are non-refundable.

Exchanges:

• Exchanges are allowed for defective products or wrong items received.

• Contact customer service to arrange an exchange.

Non-Returnable Items:

• Customized products, personalized items, or clearance items are non-returnable unless defective.